Services


Work at your request

  • Repairs or hardware installation including cables, masts, ...

    • Displacement and first hour (only when the client has caused or asked for the repair or installation: not a new internet connection!) = 65 €
    • Hour rates/half hour = 25 €
    • Evening appointment at request = + 15 €
    • Saturday appointment at request = + 5 €
    • Urgent appointment at request (same day) = 100 €
    • Not meet repair appointment without notifying at least 2 hours before appointment = 65 €

  • Network and device configuration (computer, router, printer, ...)

    • Displacement and first hour = 65 €
    • Hour rates/half hour = 25 €
    • Evening appointment at request = + 15 €
    • Saturday appointment at request = + 5 €
    • Urgent appointment at request (same day) = 100 €
    • Not meet repair appointment without notifying at least 2 hours before appointment = 65 €

  • Computer problems (checking, addware/malware/virus cleaning, ... )

    • At location:
      • Displacement and first hour = 65 €
      • Hour rates/half hour = 25 €
      • Evening appointment at request = + 15 €
      • Saturday appointment at request = + 5 €
      • Urgent appointment at request (same day) = 100 €
      • Not meet repair appointment without notifying at least 2 hours before appointment = 65 €
    • Device brought to and picked back up at Calle Las Perdices 30, Nazaret Lanzarote:
      • Hour rates/half hour = 25 €


For new internet connections

All prices and what is included in a pack are also mentioned in the description of the packs.

This is a summary of the installation prices:

  • One time installation fee to connect you to the internet (as mentioned in the packs): 59 € (IGIC included)
  • LAN cable up to 10 meter = included in pack price = 0 €
  • Extra LAN cable (more than 10 meter necessary to connect the antenna to the house) = 1 €/meter
  • Mast (white alu 30 mm) when no object available to attach the antenna to = 10 €/meter
  • WIFI router delivery, installation and configuration = 40 €

  • Hardware pack for Prepaid residential internet (completely installed) = 159 € (IGIC included)

  • 4G installations (Mobile 60, 120 and 200) = 129 € (IGIC included) one time installation fee.
  • 4G router delivery, installation and configuration = 180 €

For Existing Clients

  • Neglicence costs

    JMA Internet Solutions charges for price plans in advance.
    You will be sent an invoice at the first day of the month . We expect your invoices to be paid within 7 days after receiving.
    If we do not receive payment within 7 calendar days of the date of the invoice, we will send you a first reminder.
    If we do still do not receive payment after that first reminder, we will send you a second reminder and your connection will be suspended until payment of your account has been done.

    • Reminder for unpaid invoice: 8 €
    • Second reminder for unpaid invoice: 13 €
    • Reactivation when internet has been suspended, or desactivated on the request of the client, or due to non-payment of invoices: 59 €

ALL PRICES + IGIC (7%), except where mentioned IGIC included.
Prices valid from January 1, 2014 and subject to changes, errors and mistakes.