Services
Work at your request
- Repairs or hardware installation including cables, masts, ...
- Displacement and first hour (only when the client has caused or asked for the repair or installation: not a new internet connection!) = 65 €
- Hour rates/half hour = 25 €
- Evening appointment at request = + 15 €
- Saturday appointment at request = + 5 €
- Urgent appointment at request (same day) = 100 €
- Not meet repair appointment without notifying at least 2 hours before appointment = 65 €
- Network and device configuration (computer, router, printer, ...)
- Displacement and first hour = 65 €
- Hour rates/half hour = 25 €
- Evening appointment at request = + 15 €
- Saturday appointment at request = + 5 €
- Urgent appointment at request (same day) = 100 €
- Not meet repair appointment without notifying at least 2 hours before appointment = 65 €
- Computer problems (checking, addware/malware/virus cleaning, ... )
- At location:
- Displacement and first hour = 65 €
- Hour rates/half hour = 25 €
- Evening appointment at request = + 15 €
- Saturday appointment at request = + 5 €
- Urgent appointment at request (same day) = 100 €
- Not meet repair appointment without notifying at least 2 hours before appointment = 65 €
- Device brought to and picked back up at Calle La Elipse 50, Costa Teguise Lanzarote:
- Hour rates/half hour = 25 €
- Hour rates/half hour = 25 €
- At location:
For new internet connections
All prices and what is included in a pack are also mentioned in the description of the packs.
This is a summary of the installation prices for wireless connections:
- One time installation fee to connect you to our wireless resident internet (as mentioned in the packs): 59 € (IGIC included)
- LAN cable up to 10 meter = included in pack price = 0 €
- Extra LAN cable (more than 10 meter necessary to connect the antenna to the house) = 1 €/meter
- Mast (white alu 30 mm) when no object available to attach the antenna to = 10 €/meter
- WIFI router delivery, installation and configuration = 40 €
- Hardware pack for Prepaid residential internet (completely installed) = 159 € (IGIC included)
This is a summary of the installation prices for mobile 4G connections:
- 4G unlimited installation = 60 € (IGIC included) one time installation fee.
- 4G router delivery, installation and configuration for use with your own SIM cards = 180 € (IGIC included)
This is a summary of the installation prices for fiber optic connections:
- Fiber optic installation = 65 € (IGIC included) one time installation fee.
For Existing Clients
- Neglicence costs
JMA Internet Solutions charges for price plans in advance.
You will be sent an invoice at the first day of the month . We expect your invoices to be paid within 7 days after receiving.
If we do not receive payment within 7 calendar days of the date of the invoice, we will send you a first reminder.
If we do still do not receive payment after that first reminder, we will send you a second reminder and your connection will be suspended until payment of your account has been done.
- Reminder for unpaid invoice: 8 €
- Second reminder for unpaid invoice: 13 €
- Reactivation when internet has been suspended, or desactivated on the request of the client, or due to non-payment of invoices: 59 €
ALL PRICES + IGIC (6,5%), except where mentioned IGIC included.
Prices valid from January 1, 2019 and subject to changes, errors and mistakes.